FAQ
The Bespoke Fit
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As every set is meticulously handcrafted to order, we have designed a simple, at-home guide to find your bespoke sizes.
We invite you to visit our Sizing & Application page for step-by-step tutorial.
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We always recommend sizing up if you find yourself between two sizes. A slightly larger nail can be gently filed down at the cuticle with our included glass file to achieve a perfect, seamless match to your nail bed.
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We offer four standard sizes
(XS, S, M, L) that fit a wide range of nail beds. If your measurements do not align with our standard sets, we are delighted to create a Custom Size set just for you.
Simply select the "Custom" option on the product page and enter your unique measurements.
Brand & Product
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The Capsule is our signature product: a bespoke styling system designed for your multifaceted life:
Two complete, complementary sets of nails (10 nails / set ) just for you.This system allows you to wear each look separately, or mix-and-match them for a third, personalized style with a guaranteed perfect fit on every finger.
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Every order, whether a Capsule or a single set, comes with a complete Application Kit containing everything you need for a perfect application:
Your Bespoke Press-On Nails
Non-Damaging Nail Glue
Adhesive Nail Tabs
Nail Buffer
Wooden Cuticle Stick
Alcohol Prep Pad
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If none of our sizes fit you,
reach out to us so we can make a custom size for you.A custom size (adjustments to any one or all nail tips) is 20% more than the original price.
Application & Wear
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With a proper application using our included nail glue, your manicure can last up to 3 weeks. For shorter, more temporary wear (1-3 days), we recommend using the adhesive tabs provided.
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Yes. Our nails are crafted from a high-quality, durable gel material designed to be a permanent part of your manicure wardrobe.
To reuse, simply gently buff away any residual adhesive from the back of the nail before your next application.
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We have designed our system with nail health as a primary focus. Unlike harsh salon acrylics, our press-on nails cause no damage when applied and removed correctly.
The secret is patience:
to remove, soak your fingers in warm, soapy water for 10-15 minutes and use the wooden cuticle stick to gently lift the edges. Never force or pull the nails off.
Shipping & Returns
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After dispatch, standard shipping to Singapore and Malaysia typically takes 3-7 business days.
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All prices on our website are listed and processed in US Dollars (USD). Your bank or payment provider will handle the final currency conversion.
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Your satisfaction is our highest priority. We offer a Perfect Fit Guarantee on all orders placed after using our physical Sizing Kit.
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In the unlikely event that your product arrives damaged or you have received an incorrect item, please contact our support team within 7 days of delivery at info@thecapsule.com.
Please include your order number and a photo of the issue, and we will be happy to assist you with a solution.